The info page gives you key contacts for dropship, which can also be found below...


General Customer Enquiries

PREFERENCE OF COMMUNICATIONS:

Email

RESPONSE TIME:

24 hours

EMAIL ADDRESS:

customerservices@buydirect4u.co.uk

TELEPHONE:

01509 606118


General Customer Service Escalations

NAME:

Alice Lees

ROLE:

Customer Services Team leader

EMAIL ADDRESS:

Alice.Lees@buydirect4u.co.uk

TELEPHONE:

01509 606118 EXT 193

NAME:

Chris Browning

ROLE:

Customer Services Manager

EMAIL ADDRESS:

chris.browning@buydirect4u.co.uk


IT / Technical Contact

NAME:

Ian Paskin

EMAIL ADDRESS:

ian.paskin@charlesbentley.com

RESPONSIBLE FOR:

Order Management, Stock Updates and Invoicing


Dropship Manager

NAME:

Vanessa Richardson

EMAIL ADDRESS:

Vanessa.richardson@charlesbentley.com

TELEPHONE :

01509 232757


Other Info

ACCOUNTS CONTACT:

accounts@charlesbentley.com

DROPSHIP ORDER EMAIL:
EMAIL TO SEND ORDER FILES TOO.

dropship@charlesbentley.com

WAREHOUSE ADDRESS:

Buydirect4u, North Road, Loughborough, LE11 1QJ